A Western Canadian leader in the prevention and treatment of eye disease.
“The Eye Institute of Alberta is northern Alberta’s hub for all things ophthalmology related. Strengthen that hub, and you strengthen care all over the province.”
DR. KARIM DAMJI, CHIEF OF OPHTHALMOLOGY AT THE ROYAL ALEXANDRA HOSPITAL
The Eye Institute of Alberta is the proud home of the only hospital-based eye treatment centre in northern Alberta, treating conditions from simple infections to disorders that cause blindness.
The Eye Institute of Alberta opened its doors in 1996, when the Royal Alexandra Hospital moved all eye and vision services in the Edmonton area under one roof.
The Institute is also internationally recognized for its work in ophthalmology research. As the home to the University of Alberta's Department of Ophthalmology it is also a centre that provides valuable experience for medical doctors training to become ophthalmologists.
Originally designed to treat 12,000 patients annually, the clinic now sees more than 45,000 each year thanks to donor support.
A recent $4 million campaign has ensured that eye care in Alberta has never been better. Improvements Institute that focused on enhancements to the patient experience which are clear before you enter. Here are some of the changes that were made possible:
- A backlit wall, paint and signage make the institute easy to spot from a distance.
- The front desk faces patients as they enter, providing a welcoming and warm environment.
- Upon check-in, patients are handed a coloured paper; the colour indicating the next stop on their patient journey.
- Wayfinding colours on the floor and ceiling identify their path, a small change that makes a large difference to their experience.
- Patient waiting areas have built-in charging stations and furniture that caters to patients with mobility issues.
- The washrooms are renovated to be barrier-free and are now easily identified throughout the institute with colour coordinated ceiling markers and flooring.
- The addition of an office for the Clinical Ophthalmic Educator who plays a pivotal role in strengthening the ophthalmic staff and technicians. This relatively new role, established less than two years ago, is responsible for training the ophthalmic personnel to ensure all members are up-to-date within their scope of practice.
Our work doesn't end here. Excellence in eye health is always a priority. Please consider making an impact to the eye health of more than 45,000 patients each year.