Privacy Policy

The Royal Alexandra Hospital Foundation is dedicated to supporting excellence in health care by raising funds to benefit patients today and help improve patient care for us all in the future.  Support from our friends and community opens doors to innovative treatments, new research opportunities, the purchase of state-of-the-art equipment, and the retention of outstanding medical talent.

The Royal Alexandra Hospital Foundation (the "Foundation") is committed to protecting the privacy of the personal information of its constituents (donors, staff and other stakeholders). The Foundation has taken the necessary actions to ensure that information in any format (paper or electronic) is protected so that the relationship of trust between the constituent and the Foundation is upheld. The Foundation recognizes, and adheres to, legislation and industry guidelines.

The Royal Alexandra Hospital Foundation Privacy Policy serves to outline the rules for the collection, use, disclosure and retention of personal information.

The Royal Alexandra Hospital Foundation does not collect information that personally identifies individuals without consent.

Subject to consent, any personal information we collect on this website or through other various activities is used only to process donations, keep you informed about our activities, and ask for support. The personal information you provide when making an online donation or registering to volunteer will not be disclosed to any third parties outside our business associates. We do not lend, exchange, rent or sell names of our supporters.

If you wish to limit or alter the number, timing, or types of mailings you receive, please contact us to discuss your preferences.

The Foundation Privacy Policy adheres to Alberta's provincial legislation, titled the Personal Information Protection Act ("PIPA").

Online Security

When you make a donation to the Royal Alexandra Hospital Foundation online, a secure connection is established through our third-party business partner, International Automated Transaction Service (IATS) and your information is encrypted to prevent interception during the transaction.

IATS is enrolled in Trustwave's Trusted Commerce program to validate compliance with the Payment Card Industry Data Security Standard mandated by all the major credit card associations including American Express, MasterCard Worldwide and Visa Inc.

If you provide us with your contact information you may receive periodic communication regarding the Foundation's services or upcoming events. If you prefer not to be contacted by the Foundation or have any questions or concerns please contact us.

To learn more about the Royal Alexandra Hospital Foundation's Privacy Policy, download our Privacy Policy Principles (PDF)

If, at any time, you have questions or concerns about our privacy practices, please feel free to contact us at (780) 735-4723 or [email protected]