Our Hospital, Our StoriesNotice of Breach

Posted on: May 08, 2017

Full House Lottery has experienced a breach on its website, one where online customers may have been compromised.

We are advising customers via email that their credit card information could have been affected. We have also transferred online transactions to a new server operated by a different company, and continue to work with national cyber security experts in addition to automated monitoring. We apologize for the impact this is having on our supporters and assure you we take this very seriously.

With this incident, we also had buyers whose personal information was potentially compromised but no credit card information was involved. These were purchasers at the show homes and we are notifying them separately.

If you have questions, please let us know. You can respond to us by email or call our Customer Service Centre at 780-424-6161 (Edmonton and area) or toll free at 1-800-441-0465. We truly appreciate your ongoing support of Full House Lottery and our two important causes.