Our Hospital, Our StoriesCelebrating One Year of Access 24/7

Posted on: Jul 13, 2020

June 17, 2020, marked the one year anniversary of doors opening at Access 24/7 Mental Health and Addiction Services. We are proud to share the impact your generosity has made over the past year.

June 17, 2020, marked the one year anniversary of doors opening at Access 24/7 Mental Health and Addiction Services. The Mental Health Foundation and the Royal Alexandra Hospital Foundation are truly grateful for your support in improving access and compassionate care for Edmonton's communities.

We are proud to share the impact your generosity has made over the past year.

BY THE NUMBERS

67,219 Clients were seen at Access 24/7 from June 1, 2019 to April 30, 2020.

72,791 Calls were answered at Access 24/7 from June 1, 2019 to April 30, 2020.

SERVICES WITHIN ACCESS 24/7

Access 24/7 is providing in-person assessments, crisis outreach and stabilization around the clock, every day of the year. Individuals requiring mental health and addiction supports are provided with walk-in, phone and outreach services, including information and referrals; support for individuals and families to navigate Alberta Health Services (AHS) and community services; consults to community providers; intervention and treatment. Some of the services available include:

  • Call Centre Intake/Crisis (24 hours)
  • Stabilization
  • Walk In Services (24 hours)
  • UPC (Urgent Psychiatric Clinic)
  • CREMS (Crisis Response Emergency Medical Services)
  • PACT (Police and Crisis Team)
  • RPACT (Rural Police and Crisis Team)

ROLE OF FAMILY PEER SUPPORT WORKERS & PEER SUPPORT WORKERS

The Royal Alexandra Hospital Foundation and the Mental Health Foundation have supported the salaries of Peer Support Workers and Family Peer Support Workers at Access 24/7 through our fundraising activities. Donor support directly helps us fund these crucial roles.

To see the full Impact Report please click here.